Terms of Service

Last updated August 11, 2026.

1. Acceptance of Terms

By accessing or using CitationGuard, you agree to be bound by these Terms of Service. If you are using CitationGuard on behalf of an organization, you represent that you have the authority to bind that organization.

2. Service Description

CitationGuard provides Generative Engine Optimization (GEO) monitoring and optimization services. We scan AI engines (ChatGPT, Claude, Gemini, Perplexity) to track brand visibility and generate optimization recommendations. Service availability is subject to the uptime commitments on our Status Page.

3. Account Responsibilities

You are responsible for maintaining the confidentiality of your account credentials and API keys. You are responsible for all activities under your account. You must notify us immediately of any unauthorized use.

4. Acceptable Use

You may not use CitationGuard to: scan prompts for illegal purposes, attempt to reverse-engineer our scan algorithms, exceed rate limits through unauthorized means, or resell the service without a partnership agreement.

5. Payment Terms

Paid plans are billed monthly or annually. All payments are non-refundable except as required by law. Downgrades take effect at the end of the current billing cycle. We reserve the right to change pricing with 30 days notice.

6. Limitation of Liability

CitationGuard is provided as-is. We make no guarantees about specific visibility improvements or citation rates. Our liability is limited to the amount you paid us in the 12 months preceding the claim.

7. Termination

You may cancel your account at any time. We may terminate accounts for violation of these terms with 7 days notice. Upon termination, your data will be deleted according to our data retention policy.